Effective Date: 27-08-2025
About Runbro
Runbro (“we,” “us,” or “Runbro”) operates the Runbro Vendor App.
We value vendor privacy and are committed to protecting personal and business
information.
This Privacy Policy explains data collection, usage, protection, and vendor
rights.
1. Information We Collect
a. Business and Personal Information
- Vendor or business name
- Owner or authorized representative name
- Mobile number and email address
- Business address
- FSSAI license and other required registrations
- Bank account details for settlements
- Profile images or Vendor images (optional)
b. Device and Usage Information
- Device type, model, and operating system
- App usage data and interaction logs
- IP address
- Crash reports and diagnostic data
c. Order and Transaction Information
- Order details and order history
- Menu items, pricing, and availability
- Payment and settlement records
- Customer feedback related to orders
2. How We Use Your Information
We may use your information to:
- Create and manage vendor accounts
- Enable order receipt, processing, and tracking
- Facilitate payments and settlements
- Ensure food safety and regulatory compliance
- Provide customer and vendor support
- Improve app performance and user experience
- Detect and prevent fraud or misuse
- Communicate updates, policies, and service notifications
3. Data Sharing
We do not sell vendor data. Data may be shared with:
- Delivery partners for order fulfillment
- Payment service providers for settlements
- Government or regulatory authorities when legally required
- Internal teams for operations, compliance, and support
4. Data Storage and Security
- Secure servers (primarily located in India)
- Encrypted data transmission
- Restricted access to sensitive information
- Regular security monitoring
However, no system can guarantee absolute security.
5. Data Retention
- Vendor account data is retained while the account is active.
- Financial and tax-related records are retained as required by law.
- Certain data may be retained after account deletion for compliance purposes.
6. Your Rights
You may:
- Access and review your information
- Request corrections to inaccurate data
- Request account deactivation
- Withdraw consent where applicable
Requests can be made by contacting Runbro at
runbro2025@gmail.com
or
+91 7675874126.
7. Third-Party Services
We may use:
- Payment gateways
- Analytics and performance monitoring tools
These third-party services operate under their own privacy policies, and Runbro
is not responsible for their practices.
8. Children’s Privacy
The Vendor App is intended for business owners and authorized representatives
only.
We do not knowingly collect data from individuals under 18 years of age.
9. Changes to This Policy
Policy updates may occur from time to time.
Significant changes will be communicated via the App or registered contact
details.
Continued use of the Vendor App indicates acceptance of the revised policy.
Contact Us
Runbro Vendor App
Operated by: Runbro
Email:
thanoojaapp@gmail.com
Phone:
+91 7675874126
Address:
D.no HSC no 1990, KK Complex, Bandaru Raja Street,
Sullurpeta, Nellore, Andhra Pradesh, India – 524121.
