Privacy Policy

General Privacy Policy – Runbro (User App & Services)

Runbro (“Runbro”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and any related online services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

This Privacy Policy applies only to information collected through our Services and electronic communications (email, SMS, etc.).

1. Data Controller

The data controller for your information is:

Runbro
D.no HSC no 1990, KK Complex, Bandaru Raja Street,
Sullurpeta – 524121, Nellore District,
Andhra Pradesh, India.

We may process your personal data on servers located in India.

2. Information We Collect

A. Information You Provide

• Account Information: Name, email, phone, gender, password, postal code, profile photo.
• Login Information: Google/Facebook sign-in data (where applicable).
• Preferences: Language, time zone, settings.
• Searches & Activity: Search history, bookmarks, selections.
• Communications: Messages, support requests, surveys.
• Transactional Data: Address, phone, order details, billing info, payments (processed via secure, PCI-compliant providers).
• User Contributions: Ratings, reviews, photos, comments.

B. Information We Collect Automatically

• Device & browser information
• IP address
• Usage data & logs
• Mobile identifiers
• Location data (GPS if permitted)
• Stored device information (such as media, contacts — only with your permission)
• Cookies, pixels, web beacons

C. Information About Your Contacts

If you invite friends, we use the provided contact information only to send invitations and do not use it for other purposes without consent.

D. Messages

We may store in-app messages to deliver them, maintain quality, and enforce our terms of use.

3. How We Use Your Information

We may use your information to:

• Process requests and orders
• Provide location-based features (e.g., nearby restaurants, delivery tracking)
• Improve functionality and user experience
• Personalize recommendations and content
• Send updates, offers, and promotions (where allowed)
• Provide customer support
• Show relevant advertisements
• Comply with legal obligations and protect our rights and users
• Conduct analytics and research
• Administer contests, offers, or promotions

We will only use your information for purposes described in this policy or with your consent.

4. How We Share Your Information

A. Restaurants & Delivery Partners

To process and deliver orders, share relevant order and contact details.

B. Service Providers

Analytics, payment processing, hosting, customer communication, and other operational services.

C. Subsidiaries & Affiliates

For operational and business purposes aligned with this Privacy Policy.

D. Legal Compliance

When required by law, regulation, or government authorities.

E. Social Networks

When you use social login or share content via social features, subject to the social network’s policies.

F. With Your Consent

For any additional sharing or processing you explicitly allow.

5. Cookies & Tracking Technologies

We use cookies and similar technologies for:

• Authentication and session management
• Remembering preferences
• Analytics and performance monitoring
• Security and fraud prevention
• Personalized content and advertising

You may disable cookies in your browser or device settings, but some features of the Services may not function properly.

6. Your Choices & Rights

Depending on applicable law, you may:

• Access or update your account information
• Manage notification and marketing preferences
• Disable location services at the device level
• Request account deletion (subject to legal and operational conditions)

To exercise these rights or raise questions, contact us at runbro2025@gmail.com.

7. Security

We implement administrative, physical, and technical safeguards to protect your data, including encryption and access controls. Payment information is processed through PCI-compliant providers.

However, no method of transmission or storage is completely secure. You are responsible for protecting your login credentials.

8. Children’s Privacy

Our Services are not intended for individuals under 18 years of age.

If we become aware that we have collected information from a minor, we will take steps to delete such data.

9. Third-Party Websites

Our Services may contain links to third-party websites or services.

We are not responsible for the content, security, or privacy practices of any third-party websites. You are encouraged to review their privacy policies separately.

10. Data Retention

We retain your data for as long as necessary to:

• Provide Services
• Comply with legal, tax, and regulatory requirements
• Resolve disputes and enforce our agreements

Some anonymized or aggregated data may be retained even after account deletion.

11. Changes to This Policy

We may modify this Privacy Policy from time to time. When we do, we will update the “Last Updated” date and may provide additional notice where required.

Continued use of the Services after such changes indicates your acceptance of the updated policy.

12. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact:

Runbro
Email: runbro2025@gmail.com
Phone: +91 7675874126

Address:
D.no HSC no 1990, KK Complex, Bandaru Raja Street,
Sullurpeta – 524121, Nellore District,
Andhra Pradesh, India.